I called the corporate office and they told me that outlet furniture is as is even though my with the furniture are safely and health issues. I don't want that chair period because it could also have ticks and bedbugs since it's been in someone else's home. He will only trade the chair for one of the same cost or refund me for having the chair cleaned. The manager does not want to trade the chair out for the more costly chair even though he cam not replace the chair that I purchase with a like chair and there is no other chair that I like except for the more costly chair.
I asked to trade the chair for another chair that cost more since I never should have been sold the chair that has all of the door hair underneath and on the back side of it.
I contacted the manager at the store about both the issues and he said that he would replace the mattress but their was much more damage to the only other chair that they have in the outlet like mines. I began to take the plastic off the mattress so that I could put the protective cover on it and noticed that the back of the mattress had dark dirty looking spots on it and felt wet. Once arriving home with the furniture, I noticed a bunch of dog hair underneath the couch, which means that the chair had once been on someone's home for an extensive amount of time.
I purchase some furniture from the outlet store with the understanding that the furniture was discontinued or slightly damage, but not taken from someone's home.
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